General bonus terms: the rules that apply to every promotion
Each casino promotion has its own short terms, but most operators also publish general bonus rules that apply to all offers unless a specific offer says otherwise. These general terms contain the clauses that most often cost players their winnings: the maximum bet, the list of restricted games, caps on cashout and the definition of abuse. They are also where the link between bonuses and game choice is written down most precisely. This page explains each clause in plain terms. The actual wording for Naya is the one on the operator's site, and it can change.
The clauses that matter most
| Clause | What it says | Effect on how you play |
|---|---|---|
| Maximum bet | largest stake per spin or round with an active bonus | caps your stake on volatile slots |
| Restricted games | titles or categories excluded from bonus play | crash, live, low-edge or bonus-buy games may be off limits |
| Contribution | share of each bet counted towards wagering | steers you to full-contribution games |
| Maximum cashout | cap on withdrawable winnings from a bonus | a large win may be cut to the cap |
| Sticky or non-sticky | whether the bonus itself can ever be withdrawn | changes the real value of the bonus |
| Time limit | days to finish wagering | sets the expected volume per session |
| Wagering cap or order of balances | which balance is used first; limits on bonus conversion | decides what happens when you withdraw early |
Maximum bet and volatility
The maximum bet rule exists because large stakes on a volatile game could turn a bonus into a quick lottery ticket. For players it is the clause most often broken by accident: a slot remembers your last stake, or a crash game's double-bet panel places two stakes at once. Before the first round, set the stake below the cap and check that any auto-play or auto cash-out settings respect it. On games like Barbarossa DoubleMax, where value may concentrate in features, accept that a lower stake means more spins rather than raising it to speed things up.
Restricted games and feature buys
Restricted lists often include crash games such as JetX, live tables, some table games and certain slots. Buying a bonus feature with bonus funds is frequently forbidden even on allowed slots. Playing a restricted title with an active bonus may not be blocked by the software, so the responsibility falls on you. When in doubt, finish or cancel the bonus before switching to those games.
Maximum cashout and sticky bonuses: a hypothetical example
Imagine a bonus of 20 units with a cashout cap of 100 units. A lucky feature lifts the balance to 400 units and you complete wagering. Under the cap, 100 units can be withdrawn and the rest is removed. If the same bonus were sticky, the 20 units would also be removed at withdrawal. The figures are illustrative; the operator's terms give the real values, if any such caps apply.
Abuse clauses and account rules
General terms define what the operator treats as abuse: duplicate accounts, shared devices or payment methods across accounts, betting both sides of an even-money game, very low-risk patterns used only to clear wagering, and claiming offers from restricted countries. Consequences range from removing the bonus to closing the account. Completing identity verification and keeping one account in your own name avoids most problems.
Reading order that saves time
- Specific terms of the offer you want.
- The general bonus rules they refer to.
- The contribution table and restricted games list.
- The withdrawal section of the general terms and conditions.
Available methods, amounts and limits depend on the operator and on your account — check them in the cashier.